Privacy Protection

Runex RSPS Privacy Policy — your data is our responsibility

Learn how Runex RSPS collects, uses, and protects your personal information — all explained in plain English.

Last Updated: January 2026

Your trust in Runex RSPS means everything to us. When you register, place bets, or use any of our services, you share certain personal information with us. This Privacy Policy explains how we handle that information.

This document is written in plain language with Bangladeshi users in mind. We believe transparency is the best policy — so with no hidden terms or complex legal jargon, we tell you straight what we do and what we don't.

Our Core Commitment

Runex RSPS never sells your personal data to third parties. Your information is used solely to deliver services, verify your identity, and maintain platform security.

How We Protect Your Information

Our Core Pillars of Data Protection

Encryption Protection

All your personal data and transactions are secured with SSL/TLS encryption, so no one can intercept them in transit.

Secure Data Storage

Your information is stored on secured servers, protected by multiple layers of security to prevent unauthorized access.

No Sale to Third Parties

Under no circumstances does Runex RSPS sell or share your personal information with advertisers or third parties.

Your Control

You can request to view, correct, or delete your stored data at any time.

Minimal Retention

We only retain data for as long as necessary. Once an account is deleted, any non-essential data is removed.

Immediate Breach Notification

In the event of a security breach, we will notify you and the relevant authorities within the legally required timeframe.


1 What Data Is Collected

Runex RSPS collects various types of information from you. The primary purpose is to deliver the best service, verify your identity, and ensure platform security. Below is a detailed breakdown of what we collect.

Data Type Example Purpose
Identity Information Name, date of birth, national ID number Identity Verification & Age Confirmation
Contact Information Phone number, email address Account Communication & Security
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Betting history, login times, preferences Service Improvement & Personalization
Cookies & Tracking Session Cookies, Performance Cookies Website Performance Improvement

2 How We Use Your Information

Runex RSPS uses the information it collects only for specific, defined purposes. We never use your data in ways you have not consented to or that are not outlined in this policy.

  • To create and manage your account
  • To complete the KYC (identity verification) process
  • To process deposits and withdrawals
  • To detect suspicious transactions and fraud
  • To provide customer service and support
  • To send bonuses and promotions (only with your consent)
  • To meet legal obligations
  • To improve platform services and user experience

3 Who We Share Your Data With

Runex RSPS never sells your data. However, in certain specific circumstances, limited information may be shared with trusted parties — always under a data protection agreement.

Payment Providers

Necessary data is shared with Mobile Pay, Nagad, and Rocket to verify transactions.

Regulatory Authority

Data may be shared with licensing authorities and courts as required by legal obligations.

Technology Partners

Cybersecurity and fraud prevention service providers receive limited technical data.

Advertisers

Never. Runex RSPS does not share any personal information with third parties for advertising purposes.

4 Cookies Policy

Runex RSPS uses cookies on its website. Cookies are small text files stored in your browser that help personalize and improve your experience.

These cookies are essential for the website to function properly. They handle login sessions, security tokens, and preference storage. They cannot be disabled, as the site cannot operate without them.

We collect data on which pages are used most and where users get stuck — all to improve the site experience. These cookies are fully anonymous and do not reveal any personal identity.

These cookies remember your language preference, theme settings, and other personal preferences, making your experience smoother and more tailored.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

5 Your Rights

As a Runex RSPS user, you have important rights over your own data. We respect those rights and are here to help you exercise them.

1
Right of Access

You can request to view the information we hold about you.

2
Right to Correction

You can request corrections to any inaccurate or outdated information.

3
Right to Erasure

After closing your account, you can request that all data be deleted, except where retention is required by law.

4
Opt Out of Marketing

You can opt out of promotional emails or SMS at any time.

5
Data Portability

You can request your stored data in a convenient, easy-to-read format.

6 Data Retention Period

Runex RSPS does not retain data longer than necessary. Different types of data have their own distinct retention periods.

  • Account Information: For the duration of the active account and 5 years after closure (as required by law)
  • Transaction Records: 7 years (as required by Anti-Money Laundering laws)
  • KYC Documents: 5 years after account closure
  • Communication Records: Up to 2 years
  • Technical Logs: Up to 90 days
  • Marketing Preferences: Deleted immediately upon opt-out

7 Protection of Minors' Data

Runex RSPS is strictly for users aged 18 and above. We do not knowingly collect data from minors. If an underage user is found to have registered, their account will be closed immediately and any collected data will be deleted.

If you believe a minor is using our platform, please report it to support@runexrsps.app.

8 International Data Transfers

Runex RSPS is an international platform. In some cases, your data may be stored or processed outside Bangladesh. When this occurs, the highest security standards are maintained and international data protection laws are followed.

Countries to which data may be transferred comply with the European Union's GDPR or equivalent international data protection laws.

9 Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch. We aim to respond within 48 hours.

Email
support@runexrsps.app
Live Chat
Available 24/7
Response Time
Within 48 hours

10 Policy Changes

Runex RSPS may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email or phone number. The "Last Updated" date on this page is revised after every update.

Continued use of the platform after an update constitutes acceptance of the revised policy. We encourage you to check this page regularly.

Your Privacy Is Our Commitment

Join a safe and transparent platform today

Your data is secure and your privacy is respected at Runex RSPS — enjoy betting on a platform you can trust.

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